Terms of use

Www.gp-shop.gr is the online store of exhibition and distribution of products through the Internet of the company George St. Pantazis with the distinctive title GP-Group, located at Ilia Afentaki 45, 341 00, Chalkida, Greece (Tax Identification Number: 134366316 / Tax Office of Chalkida). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of GP-Group, located at www.gp-shop.gr.

Make sure that you agree with the following terms and conditions because any transaction with us through the above www.gp-shop.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

GP-Group reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store. GP-Group undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

GP-Group is committed to the completeness and validity of the information provided on the website www.gp-shop.gr, both in terms of the existence of the essential characteristics that are described on a case-by-case basis for each product it has, as well as for the accuracy the information regarding the services provided by the online store of GP-Group, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

GP-Group guarantees the timely information of the final consumers about the non-availability of the products. The GP-Group online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. GP-Group also has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

The website www.gp-shop.gr is the official website of GP-Group. All content on the websites, posted by GP-Group, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of GP-Group and are protected under the relevant provisions of Greek law, European law and of international conventions. The names, images, logos and insignia representing GP-Group and / or its online store and / or third parties affiliated with them as well as their products or services, are exclusive marks and insignia of GP-Group or / and www.gp-shop.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites www.gp-shop.gr should in no way be construed as a transfer or assignment of their license or right of use.

The users of the websites www.gp-shop.gr accept that they will not use them and the online store of GP-GROUP for sending, publishing, sending by e-mail or transmitting in any other way any Content that is illegal, harmful, threatening, offensive , disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with infringes any patent, trademark, trade secret, copyright or other proprietary rights contained in, or the contractual or managerial relationship (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements); software viruses or any other code, arch or programs designed to interrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.

GP-GROUP recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the GP-GROUP Online Store is achieved by the following methods:

Customer Identification

The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
You are given the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of GP-GROUP is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.


Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is encryption.

Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key. When ordering and as long as the user / customer is logged in with their username and personal password in the GP-GROUP online store, all communication between your computer and GP-GROUP systems is encrypted using a 128bits key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.

The GP-GROUP system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. GP-GROUP systems send you information following the same encryption process.

Confidentiality of Transactions

Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to GP-GROUP is confidential and GP-GROUP has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

GP-GROUP does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.

In the event that GP-GROUP uses third parties to support its systems, it takes care to ensure confidentiality.

Subject to the provisions relating to Personal Data, you may request any information held about you as well as their correction in case you can substantiate an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

During your visit to the pages of www.gp-shop.gr you may be asked to state your personal information that concerns you (name, surname, email address, shipping address, etc.) as a rule to process your orders or to provide our services. Any personal data that you declare anywhere on the pages and services of the websites www.gp-shop.gr, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by any third party (except as provided by law to the competent authorities only).

In any case, GP-GROUP employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with GP-GROUP, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information are not subject to any illegal processing.

At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with the applicable legislation for the protection of personal data.

GP-GROUP makes every effort to provide high quality services. However, cases of errors in prices and secondary products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / indicating the price of a product.

After registering your order you will receive an automated e-mail which will state the details of your order. After processing your order by us, you will receive the second and confirmation e-mail with the products that will be sent to you and the shipping number of your order.

In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us during the registration or registration of the order on our site.

There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay. Your products are delivered as soon as possible.

With regard to the return of products, the consumer is responsible for any reduction in the value of the goods only as a result of the management of the goods other than that which is necessary to determine the nature, characteristics and function of the goods. We are not responsible and we will not compensate the consumer nor will the withdrawal produce results in case the damage to the goods has been caused by the fault of the consumer or in case of use which exceeds what is necessary to determine the nature, characteristics and operation of the goods.

In any case, the products you wish to return must be accompanied by the necessary legal documents and receipts.

You are not entitled to withdraw in the cases of article 3b of law 2251/94 and in any other case that is provided by law or the present in accordance with the law.

All our products come with a 1 year warranty, unless otherwise stated.

GP-GROUP has against you all the obligations provided in the Civil Code for the seller. Especially in case of defect of the product we sell you you can (a) request its repair without your charge or its replacement with another unless this is impossible or requires disproportionate costs (b) you can request a price reduction and (c) to withdraw unless it is an insignificant actual defect. The above obligations do not exist in the event that the defect has been caused by you, or in a narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legal documents and receipts. These obligations in each case are statute-barred within two years.

Without limitation of the Withdrawal provisions of Article 9, the order can be canceled in the following cases: Before the order is completed, during the electronic order process you can “back” and remove the quantities of products from the your cart by clicking on the “remove” button. If the online order has been completed but the product has not been shipped yet, you can call us to cancel your order. Upon receipt of the product, call us or send us an email, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options.

Your order may be delayed for the following reasons:

The product has been delayed from being supplied by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order of ours can be “stuck” at the customs or in its transport, as a result of which we do not have it in our store, when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product, to keep your order pending until we receive the missing product or cancel it.

In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your details that you have entered are not properly updated